TRAFFIC AND TRAVEL INFORMATION

In order to provide real time traffic and travel information to our customers we use many technological instruments and various forms of communication. Safety is always our primary goal.

Variable message panels (Vmp) are used to inform our clients on road and traffic conditions due to road works, accidents, congestion or weather conditions. In normal traffic conditions these panels are used to display useful information on issues such as road safety and applicable laws. At the moment, on our road and motorway network 423 Vmps's are operated remotely by our Regional Monitoring Centres.

Information also travels online through our VAI app  – the Anas Integrated Viability system-  that offers real time geo-referenced information on traffic conditions and open construction sites, as well as the calendar of particular driving restrictions that relate to certain periods of the year (Special Action Plans), such as our “Snow Plan” and “Summer Exodus Plan”.

To download our VAI app click here.

To use the online version of our VAI app please click here.

Here you can also find a link to the CCISS – the National Infomobility Centre -  and information on weather conditions.

 

INFORMATION ON ROAD CONDITIONS

Information on our roads conditions are available for customers 24 hrs a day, 7 days a week, every day of the year, with our

• TOLL-FREE NUMBER - PRONTO ANAS

Pronto Anas tel. 800-841-148 provides traffic information and this is where you can report emergencies.

For other kinds of information, Pronto Anas' staff answers Mondays to Fridays (except on public holidays) from 8:00 am to 8:00 pm. You can also contact our Customer Service by sending an email, on Twitter and on our corporate website.

email: servizioclienti@stradeanas.it

PEC (certified email): servizioclienti@postacert.stradeanas.it

Twitter: @stradeANAS

• RADIO RAI

Anas cooperates with CCISS “Viaggiare Informati e Sicuri” (Travelling informed and safely) that offers traffic information through the “ONDA VERDE” traffic bulletins which are broadcast daily by RAI (Italian National Radio) channels 1, 2 and 3.

• ISORADIO

Anas cooperates with CCISS “Viaggiare Informati e Sicuri”, distributing traffic information through the RAI Isoradio service.

• RADIOITALIA (manca su brochure)

Anas cooperates with Radio Italia with 4 daily appointments that offer live updates from our National Monitoring Centre on traffic along our road and mortorway network. For more information (in Italian) click here.

• OTHER PARTNER RADIOS

We also collaborate with other radios (Radio Italia, Radio Margherita, Klasse Uno and Radio Rock) to offer more information on our services, traffic conditionsì and to promote our safe 

• TELEVIDEO

Anas helps provide local traffic information through the RAI Teletext channel.

• CCISS

We have a dedicated staff that collaborates with the National Infomobility Centre (CCISS), together with the Traffic Police, Carabinieri (the Italian Police), ACI (the Italian Automobile Club), AISCAT (Italian Association of Toll Motorway and Tunnel Operators), Autostrade per l’Italia highway association, RAI and Infoblu.

The CCISS “Viaggiare Informati e Sicuri”  provides information in real time on traffic conditions on national roads and motorways via Twitter, using the portal www.cciss.it (where, in addition to real time information on traffic conditions, updated audio and video bulletins are available), and through the iCCISS app and its toll Free Number 1518.

• SOCIAL MEDIA

We also have a dedicated Twitter channel @VAIstradeANAS, where key news regarding traffic and events on our roads and motorways are published in real time, 24hrs a day. Information on our Company and its activities are published on our corporate Twittter channel @StradeANAS.

• VAI APP FOR SMARTPHONE AND TABLET

We offer customers the VAI app for smartphones and tablets, since it runs on Apple and Android platforms. This free app provides access to geo-referenced information (updated every 200 seconds) on traffic, construction sites and road events (accidents, delays, obstacles, cargo spills ecc.).

• HEAVY VEHICLE TRANSPORT CALENDAR

The Ministry of Infrastructure and Transport website publishes its annual decree banning particular types of vehicles and of road transport from driving outside residential areas on certain days and at certain times during the year.

• OPEN CANTIERI

The website opencantieri.mit.gov.it — operated by the Ministry of Infrastructure and Transport — provides complete, up-to-date information on the public infrastructure construction process.